Mars Petcare UK has announced the proactive recall of a limited number of products, including CHAPPIE® Complete, PEDIGREE® Dry Mixer and PEDIGREE® Complete Dry Chicken and Vegetables products.
The company has urged owners to discontinue feeding specific products immediately and to contact the company.
Mars statement on product recall:
These products do not meet our high quality and safety standards and could contain levels of Vitamin D which may cause harm to your pet if consumed over several weeks, so we are taking this proactive step to retrieve the listed products.
We ask consumers who have purchased these specific, affected products to immediately cease feeding it to their pet and contact our consumer care team for more information.
If you have fed this product to your pet and in the event they are showing signs of illness, such as excessive drinking and urination, we encourage you to seek veterinary advice.
The Lot Codes and Best Before Dates listed in the table below are the only products impacted.
Mars Petcare UK is working with all of our distributors and retailers to ensure that the recalled products are no longer sold and are removed from inventory.
The Lot Codes and Best Before Dates of the products impacted are detailed in the below table and are the only products impacted. Each product will have a lot code and best before date printed on the bag.
The following Pedigree and Chappie products are affected by the recall:
- PEDIGREE® Mixer Adult Dry Dog Food Original (3kg) (PRNewsfoto/Mars Petcare UK)
- PEDIGREE® Mixer Adult Dry Dog Food Original (10kg) (PRNewsfoto/Mars Petcare UK)
- PEDIGREE® Adult Complete Dry Dog Food with Chicken and Vegetables (2.6kg) (PRNewsfoto/Mars Petcare UK)
- PEDIGREE® Adult Complete Dry Dog Food with Chicken and Vegetables (12kg) (PRNewsfoto/Mars Petcare UK)
- CHAPPIE® Complete Chicken Dry Dog Food (3 kg)
Mars say that their other pet food products in the UK are not affected.
The company adds:
At Mars Petcare, we take our responsibility to pets and their owners very seriously. We care deeply about pets and would like to sincerely apologise for any concern caused.
Pet owners who have questions about the recall should contact Mars Petcare Customer Service at 0800 013 3131 or visit https://uk.pedigree.com/about-us/contact
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